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Telecom Project Management

COURSE OVERVIEW

The complexity of the telecom hierarchy with infrastructure, network, application and content has created highly intricate relationships between service providers, suppliers and customers. Moreover, a synergy of regulatory, economic and technological changes which have been accompanied by competitive forces is compelling telecom companies to deliver their products more quickly, with better quality and at lower costs. With the telecom industry constantly undergoing massive transformation, projects retain the status of the key engine of industry transformation and are basic to the companies supplying products and services in this market.

 

Implementing projects in such a dynamic environment needs discipline, which formal project management promotes. The course covers the theory and practice of project management in telecommunications with an accent on the distinctive needs of the telecommunications industry. It spans the scope of the project manager as well as the team members assigned throughout the life cycle of a telecom project. It explores how to write a project plan, set objectives, make a work breakdown structure, manage risks, manage procurement management and measure the project performance based on project assumptions as well as properly close out the project process. This course will use, by way of sample projects, project management in the telecom industry, as advocated by the Project Management Institution.

TARGET AUDIENCE

Project managers, project teams, contractors personnel, supervisors and other project stakeholders

COURSE PREREQUISITES

General info about the telecom industry

EXPECTED ACCOMPLISHMENTS

Select projects accordingly using the financial theories.

Build an integrated project plan containing schedules and dependencies.

Analyze telecom project dependencies to manage and execute a project

Outline the roles and duties of the project team, the resources needed, and how to effectively use them.

Form encompassing comprehension of all project management knowledge areas and processes

Share details of vendors playing a significant role in the project

Incorporate risk management techniques into the project management lifecycle

COURSE OUTLINE

Traditional vs. modern approaches to PM

Managing complexity

Project management tools

Managing change

Features of the new project manager

PM process groups & knowledge areas.

Project constraints

Project lifecycle vs. product lifecycle

Organizational structures

Project vs. program vs. portfolio

Project charter

Project vs. product scope

Project scope statement

SMART objectives

Requirements documentations

WBS

Scope verification and control

Plan quality

Quality assurance

Quality control

Task duration

Dependencies

Lags and leads

Project logic diagrams

Critical path

Critical chain

Schedule compression techniques

Types of costs

Profitability measures

Estimating costs

Project budget

Cost control

Risk identification

Qualitative risk analysis

Quantitative risk analysis

Risk response

Monitoring & controlling risk

Organizational structures

Management styles

Leadership

Teambuilding

Motivation

Conflict resolution

Stakeholder identification

Communications matrix

Status reporting

Electronic tools for communication

Manage stakeholder expectations

Reporting performance

Definition of requirements

Solicitations (RFI, RFP, RFQ)

Vendor selection

Contract management

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