The complexity of the telecom hierarchy with infrastructure, network, application and content has created highly intricate relationships between service providers, suppliers and customers. Moreover, a synergy of regulatory, economic and technological changes which have been accompanied by competitive forces is compelling telecom companies to deliver their products more quickly, with better quality and at lower costs. With the telecom industry constantly undergoing massive transformation, projects retain the status of the key engine of industry transformation and are basic to the companies supplying products and services in this market.
Implementing projects in such a dynamic environment needs discipline, which formal project management promotes. The course covers the theory and practice of project management in telecommunications with an accent on the distinctive needs of the telecommunications industry. It spans the scope of the project manager as well as the team members assigned throughout the life cycle of a telecom project. It explores how to write a project plan, set objectives, make a work breakdown structure, manage risks, manage procurement management and measure the project performance based on project assumptions as well as properly close out the project process. This course will use, by way of sample projects, project management in the telecom industry, as advocated by the Project Management Institution.
Project managers, project teams, contractors personnel, supervisors and other project stakeholders
General info about the telecom industry
Select projects accordingly using the financial theories.
Build an integrated project plan containing schedules and dependencies.
Analyze telecom project dependencies to manage and execute a project
Outline the roles and duties of the project team, the resources needed, and how to effectively use them.
Form encompassing comprehension of all project management knowledge areas and processes
Share details of vendors playing a significant role in the project
Incorporate risk management techniques into the project management lifecycle
Traditional vs. modern approaches to PM
Managing complexity
Project management tools
Managing change
Features of the new project manager
PM process groups & knowledge areas.
Project constraints
Project lifecycle vs. product lifecycle
Organizational structures
Project vs. program vs. portfolio
Project charter
Project vs. product scope
Project scope statement
SMART objectives
Requirements documentations
WBS
Scope verification and control
Plan quality
Quality assurance
Quality control
Task duration
Dependencies
Lags and leads
Project logic diagrams
Critical path
Critical chain
Schedule compression techniques
Types of costs
Profitability measures
Estimating costs
Project budget
Cost control
Risk identification
Qualitative risk analysis
Quantitative risk analysis
Risk response
Monitoring & controlling risk
Organizational structures
Management styles
Leadership
Teambuilding
Motivation
Conflict resolution
Stakeholder identification
Communications matrix
Status reporting
Electronic tools for communication
Manage stakeholder expectations
Reporting performance
Definition of requirements
Solicitations (RFI, RFP, RFQ)
Vendor selection
Contract management
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